M365 Sharepoint Support Engineer

Hiring Now | M365 / Exchange / SharePoint Support Engineer

Singapore | 3–5 Years Experience

Our client is actively hiring an experienced M365 / Exchange / SharePoint Support Engineer to join a growing enterprise environment supporting critical Microsoft 365 platforms. If you're hands‑on, customer‑focused, and enjoy solving complex collaboration and messaging issues — this role is for you.

Why This Opportunity?

Work in a production enterprise M365 environment
Exposure to Exchange Online, SharePoint Online, Teams & OneDrive
High‑impact support role with strong visibility
Ideal for engineers looking to deepen cloud & messaging expertise

What You'll Be Doing

• Provide L2/L3 support and administration for Microsoft 365 workloads:
• Exchange Online
• SharePoint Online
• OneDrive for Business
• Microsoft Teams
• Troubleshoot and resolve complex messaging and collaboration issues
• Support customer deployments, configuration, and day‑to‑day operations
• Use PowerShell to automate tasks and identify root causes
• Work directly with stakeholders to deliver effective, timely solutions
• Create and maintain technical documentation and SOPs
• Coordinate with vendors and internal escalations teams as required

We're Looking for Someone Who Has:

• 3–5 years of hands‑on experience as an M365 / Exchange / SharePoint Administrator
• Strong understanding of Exchange Server & Exchange Online architecture
• Solid PowerShell scripting experience
• Knowledge of SMTP, IMAP, POP3 and email flow troubleshooting
• Experience supporting Microsoft applications in a corporate environment
• Strong communication skills and a customer‑first mindset
• Ability to multitask and manage multiple support responsibilities

Nice to Have (But Not Mandatory)

• Experience with Exchange Admin Center (EAC) and Entra portal
• Knowledge of mailbox permissions:
• Shared mailboxes
• Send As / Send on Behalf
• Understanding of email security controls:
• Anti‑spam & malware protection
• DLP policies
• Experience with monitoring, reporting, and environment optimisation