CASINO RECEPTIONIST

, 40 hours per week

Position: Casino Receptionist

Princess Hotels & Resorts Jamaica is seeking a highly motivated and customer-oriented individual to join our team as a Casino Receptionist. As a Casino Receptionist, you will be responsible for providing exceptional customer service to our casino guests and assisting with various administrative tasks.

Key Responsibilities:

- Greet guests and provide a warm welcome to the casino

- Assist guests with inquiries and provide information about casino promotions and events

- Process guest check-ins and check-outs accurately and efficiently

- Handle cash and credit card transactions with accuracy and integrity

- Maintain a clean and organized reception area

- Answer phone calls and direct them to the appropriate departments

- Assist with administrative tasks such as filing, data entry, and preparing reports

- Ensure compliance with casino policies and procedures

- Handle guest complaints and resolve issues in a timely and professional manner

- Collaborate with other departments to ensure a seamless guest experience

Qualifications:

- High school diploma or equivalent

- Minimum of 1 year of experience in a customer service role, preferably in a casino or hotel environment

- Excellent communication and interpersonal skills

- Strong attention to detail and accuracy

- Ability to handle cash and credit card transactions

- Proficient in Microsoft Office and basic computer skills

- Ability to work flexible hours, including evenings, weekends, and holidays

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our company. If you are passionate about providing exceptional customer service and have a strong interest in the casino industry, we encourage you to apply for this exciting opportunity.

Join our team at Princess Hotels & Resorts Jamaica and be a part of creating unforgettable experiences for our guests. Apply now!