Receptionist - Front Office

Our client is currently recruiting a Receptionist to be responsible for managing the front-of-house function, ensuring visitors receive a professional welcome while providing efficient administrative support to the business. This role requires excellent communication skills, strong organisational abilities, and the capacity to multitask in a fast-paced environment.

Key Responsibilities: 

• Greet and welcome all visitors, clients, and suppliers in a professional and friendly manner.
• Manage a busy multi-line switchboard, directing calls accurately and efficiently.
• Take and relay messages promptly and professionally.
• Coordinate incoming and outgoing courier deliveries and collections.
• Manage meeting room bookings, ensuring rooms are prepared, clean, and equipped for meetings.
• Facilitate guest arrivals by notifying relevant staff, offering refreshments where required, and ensuring a positive visitor experience.
• Receive, sort, and distribute incoming mail and deliveries.
• Maintain reception and waiting areas to a high professional standard.
• Provide general administrative support, including filing, scanning, data capturing, document preparation, and photocopying.
• Assist with overflow administrative tasks from various departments as required.
• Monitor and order reception and office consumables when necessary.
• Ensure adherence to company security and visitor sign-in procedures.
• Perform any other reasonable administrative duties as requested by management.

Personal Attributes: 

• Grade 12 (Matric).
• 2–3 years' experience in a busy receptionist or front desk role.
• Experience operating a busy switchboard.
• Previous experience coordinating courier services.
• Proficient in Microsoft Office (Word, Outlook, Excel).
• Excellent verbal and written communication skills.
• Strong organisational and time management skills.
• Professional appearance and telephone etiquette.
• Ability to multitask and work effectively under pressure.