IT Helpdesk Specialist

Job Description

People is an international HR Services company operating in Pakistan and serving domestic and multi-national client organizations across all HR functions.

We are looking for an IT Helpdesk Specialist for our Head Office, Lahore.

Job Role and Duties: 

• Handling day-to-day queries and troubleshooting.
  
• Responsible for providing day-to-day technical support to end users.
• Good knowledge of troubleshooting network and system issues.
• Ability t handle Printers, Wi-Fi, IP Cameras, Windows & Software Installation.
• Configuring and troubleshooting network and server-related issues.
• Managing and monitoring Daily Backups.
• Configuring and troubleshooting hardware and software-related issues.
• Setting up peripherals such as printers or routers.
• Good knowledge and working experience at the helpdesks provide onsite and remote support to remote users with computer and network-related issues.

Qualifications and Skills:
 

• BS/MS in Computer Science.
• Minimum 2 to 4 years of relevant experience.
• Knowledge of LCCNA, and MCSA certification will be given preference.
• Good in verbal & written communication skills.

Location:

• This position is based at Green Forts II, Lahore