IT Support Executive / System Administrator

Job Description :

• Maintain and manage the office and plant IT infrastructure, including LAN, Wi-Fi, desktops, servers, and printers.
• Troubleshoot hardware, software, and network issues to ensure smooth daily operations.
• Manage user accounts, system access, data backups, and basic cybersecurity measures.
• Coordinate with external vendors for internet services, domain management, and cloud-related solutions.
• Provide technical support for ERP systems, ensuring user issues are resolved efficiently.
• Assist with social media management from an IT support perspective (access, tools, connectivity, etc.).
• Ensure timely resolution of IT-related requests and maintain proper documentation of IT activities.

Qualifications & Experience:

• BCS / MCS / Diploma in IT

• Relevant certifications, such as MCSA or CCNA.

• 2- 3 years of experience  in a related industry or similar IT support role preferred