Your tasks will typically include but are not limited to:

• Act as Single Point of Contact for incidents and anomalies for Eumetsat's Operational systems via Ticketing system.
• Installation and configuration of operating system and other software, tuning of operating systems parameters to optimize performance.
• Analysis, planning and performance tuning of Hardware (HW) and Software (SW) installations, ensuring compatibility between subsystems
• Monitoring of the system performance, investigation of HW and system SW problems and performance of the relevant corrective actions.
• Ensuring that in case of HW or system SW failures the operational configuration can be restored, including the definition, maintenance, performance of backup procedures
• Liaise with the external providers of HW and system SW maintenance for the request and follow up of maintenance interventions
• Perform administration and installation of databases
• Administration of user accounts, disk quotas and technical user support.
• Support to SW development and maintenance on system related matters implementation and maintenance of scripts and/or procedures where applicable for the automated and/or controlled execution of the above activities, generation or update of technical documentation in relation to system upgrades

Qualifications & Competencies

Applicants shall have a university degree in computer science (or equivalent).

You should have proven extensive knowledge and work knowledge with GNU/Linux operating system(s) (SLES/Redhat), AIX and/or Solaris and virtualization technologies (VMware and/or PowerVC).

Proven knowledge and at least 2 years hands-on experience with the following is mandatory:

• GNU\Linux administration using different distributions (SLES, RHEL are often used)
• Solaris administration and troubleshooting.
• File System administration (EXT2-4, BTRFS, XFS, quota management, NFS)
• Shell scripting
• Basic IT System design skills
• Definition, implementation, testing and documentation of end-to-end system changes
• Preparation of technical documentation in English in a complete and clear manner
• Good communication skills
• Customer oriented, used to communicate directly with technical end users

Experience in the installation, administration and troubleshooting on some of the following shall be considered as an advantage:

• Knowledge of Cloud Technologies (OpenStack, Docker/Kubernetes, orchestration via Morpheus, automation via ansible/salt, etc)
• Advanced VMware vCenter / PowerVC management and troubleshooting
• High availability environments
• Lenovo/HP Blade HW management
• Experience with the monitoring tools based on Nagios
• Carry out basic hardware support like installing interface cards or physically setting up networks.
• The work is organized using a ticketing system (OTRS) therefore, previous experience on helpdesk and ticket handling is an advantage.
• ITIL Experience

Fluency in English (spoken and written) is mandatory, as English is the working language.

What can we offer

• Great opportunities for training and personal development
• Challenges in advanced technical environment
• International and cosmopolitan working atmosphere
• An employment contract with an attractive package with extra-legal benefits
• Highly competitive salary

Annual salary: Not published