Lab Technician / Quality Assurance II

Dispenser Lab Technician (Mechanical)

Location: Roswell, GA

Schedule:
20-40 hours per week, weekdays only
Onsite position
Training period: approximately 8 weeks

Experience Required:
2-3 years of relevant experience in addition to a high school diploma

Role Summary

We are seeking an innovative and reliable lab technician to test product dispensers and support troubleshooting related to customer concerns. This role involves hands-on mechanical work, collaboration with engineering teams, and participation in testing and improvement efforts.

Primary Responsibilities

Deliverable #1: Product Testing

• Support dispensing system testing for prototypes and commercial changes

• Assist with building test setups and mounting units

• Participate in test method development

• Communicate test results and recommendations to engineering teams

• Troubleshoot technical issues and support solution development

Deliverable #2: Issue Resolution

• Analyze returned products to determine cause of issues

• Collaborate with engineering teams to develop solutions

• Support resolution at customer locations when needed

• Identify opportunities for mechanical and electrical improvements

• Participate in creating instructional content for issue resolution

Deliverable #3: General Requirements

• Maintain safety standards

• Maintain tools and lab equipment

• Keep the lab organized and professional

• Learn product range and testing protocols

• Coordinate shipping of materials when needed

Required Skills & Physical Requirements

• Basic mechanical skills and use of hand tools

• Basic electrical knowledge (batteries and low-voltage systems)

• Ability to log data and operate testing systems on a computer

• Ability to lift up to 35 lbs with equipment available to assist if needed

• Comfortable working with low-voltage systems

Travel

Minimal travel may be required (less than 2%), primarily to local facilities.