Business Analyst IV Information Services

Summary

The primary role of the Business Applications Specialist (BAS) is to improve business operations by implementing and optimizing enabling technologies. BASs evaluate business processes to identify areas for improvement, gather and document business requirements, design technology solutions that align with business goals, create detailed technical specifications for development teams, test new systems to ensure they meet requirements, and provide post-implementation support to resolve issues and optimize performance.

The Business Applications Specialist is also responsible for application support. This includes developing and maintaining a thorough knowledge of applications and associated business processes, implementing system upgrades, providing user training and technical support, managing software licenses, and implementing security controls.

Additionally, the Business Applications Specialist provides thought leadership representing the Information Services department on cross-functional teams and by exploring new technologies and industry best practices to continually enhance the companys business applications portfolio.

Major Position Responsibilities

1. It is an essential requirement of the job that the employee have the ability to function in a feedback-rich, team-based environment.

2. Employees must possess good interpersonal skills and be compatible with co-workers.

ESSENTIAL

40%

TECHNICAL LEADERSHIP

Design, develop and implement computer specifications and programs.

• Plans, develops, tests, and documents system applications, applying a thorough knowledge of programming techniques, computer architecture and database management.

• Evaluates user requests/needs for new application functionality by applying strong problem analysis techniques to determine feasibility, cost and time required, compatibility with current system capabilities.

Assist in the definition of user requirements and in the development of functional specifications.

Maintain a thorough knowledge of all development tools and techniques used by the company.

45%

SUPPORT & MAINTENANCE

Responsible for maintaining assigned systems by applying a thorough operational and functional understanding of the supported systems:

• Resolve and recover any technical problems affecting production systems

• Develop and maintain a thorough knowledge of supported applications and business processes / procedures

• Develop and deliver technical user training

• Recommends system improvements and/or enhancements

Fulfilling ad-hoc information requests through the use of SQL queries and custom programs

15%

STRATEGY

Provide additional business support by:

1. Participating in cross-functional teams

2. Supplying relevant information and perspectives to Information Services staff members and Team Leaders

Exploring new technologies and industry best practices/trends to continually enhance the companys current and future business applications.

SUPPLEMENTAL

Fiscal Responsibility:

Internal Customers:

External Customers:

Qualifications

Degrees

Bachelors Degree of Arts or Science in Computer Science, Information Technology, or Business

Years of Experience

5+ years of relevant Business Application experience.

Certifications/Licenses

Specialized Skills

Overview:

Must have comprehensive knowledge of problem analysis and structured analysis, design and programming techniques.

Technical Skills:

Proficiency in the following (primarily SQL and X++):

• Designing and developing tables, queries, stored procedures, forms, and reports utilizing: X++, .Net Framework (VB.Net, ASP.Net, C#, LINQ), SSRS.

• Preparing data and producing specialized spreadsheets from queries utilizing supporting tools such as MS Excel and Power BI.

• Structured Query Language (SQL)

• MS SQL Server

• MS Office Suite Excel Pivot Tables

• Integration tools and techniques

• Reporting tools and techniques; Analysis Services, Reporting Services, Power BI

• Web Development tools and techniques; HTML, JavaScript, JSON, jQuery, AJAX, Web Services, SharePoint

• Electronic Content Management

• Source Control tools and techniques; SVN, MS SourceSafe

Key Business Application Environments in our environment:

• Microsoft Dynamics D365 F&O

• Flintfox TPM

• Data Mason Vantage Point EDI

• Traksys

• Wonderware

• Product Vision

• PowerCenter Consumer Tracking

• UKG HRIS

Workplace Conditions

Ability to work 40 hours per week and as needed.

Office

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.