About the job Inside Sales Agent (ISA) – Real Estate (Remote | LATAM Only)
Summary:
We're hiring a motivated, competitive Inside Sales Agent (ISA) to connect with prospective real estate investors, qualify opportunities, and turn inbound leads into qualified appointments that actually show.
You'll often be the first person a prospective short-term rental investor speaks with, so speed, confidence, and relationship-building matter.
This isn't simply an appointment-setting role. You'll learn what each investor is looking for, understand their goals and readiness, handle objections, and guide them toward the right next step with the sales team.
We're looking for someone who loves sales, enjoys talking to people, follows up relentlessly, and is motivated by measurable results.
Why This Role is Unique:
- Work directly with prospective U.S. real estate investors.
- High-volume inbound lead environment with significant opportunity.
- Clear performance metrics and coaching.
- Opportunity to develop expertise in short-term rental and investment real estate.
- Strong sales culture focused on results, improvement, and accountability.
- Your individual performance has a direct and visible impact on company growth.
What You'll Own:
- New inbound leads receive a response within the 5 minute speed to lead standard.
- Prospective buyers are properly qualified before meeting with an agent.
- Qualified consultations are booked directly onto agent calendars.
- Appointments receive consistent follow up to maximize show rates.
- Long term prospects remain actively nurtured instead of being forgotten.
- CRM records remain complete, organized, and accurate.
- Daily and weekly activity and conversion targets are consistently tracked.
Core Responsibilities:
Lead Conversion & Appointment Setting
- Call, text, and email inbound and database leads.
- Respond to new inbound leads quickly, with a 5 minute speed to lead target.
- Maintain a daily target of approximately 16–18 outbound conversations.
- Build rapport quickly while keeping conversations natural and consultative.
- Book qualified consultations directly onto agent calendars whenever possible.
- Contribute toward team appointment and conversion goals.
Buyer Qualification
Qualify prospective investors around:
- Investment goals, including cash flow, appreciation, and personal use.
- Budget and purchasing power.
- Financing readiness, including cash, conventional financing, and DSCR.
- Target markets.
- Investment timeline.
- Decision-makers involved in the purchase.
- Current relationships with other real estate agents.
- Overall readiness to move forward.
Provide receiving agents with clear, complete context before every consultation.
Objection Handling
Confidently navigate common investor objections, including:
- "I'm just researching."
- "I'm waiting for rates to come down."
- "I need to talk to my partner."
- "I already know an agent."
- "I'm 6–12 months away."
- Concerns around STR regulations.
- Concerns about market saturation.
Your goal isn't to pressure the prospect. It's to understand the real objection, provide clarity, and move the conversation toward an appropriate next step.
Follow-Up & Show Rate
- Follow proven scripts while keeping conversations conversational and authentic.
- Send qualifying and confirmation messages after appointments are booked.
- Complete day-before and day-of appointment reminders.
- Consistently follow up with leads who aren't ready immediately.
- Treat long-term investors as a future pipeline rather than dead leads.
- Maintain disciplined follow-up until a clear outcome is reached.
CRM Management
- Maintain accurate and detailed CRM records.
- Document conversation notes, lead stages, sources, and tags.
- Create and complete follow-up tasks.
- Ensure appointment details are complete for the receiving agent.
- Keep the pipeline clean and organized.
Performance & Coaching
- Track daily and weekly sales activity.
- Monitor key metrics including:
- Dials
- Conversations
- Appointments Set
- Set Rate
- Show Rate
- Speed-to-Lead
- Participate in daily huddles and weekly scorecard reviews.
- Participate in recorded-call coaching sessions.
- Apply coaching and feedback quickly to improve performance.
Qualifications & Skills:
Required:
- 2+ years of experience in inside sales, appointment setting, lead conversion, or a call-heavy client-facing role.
- Excellent written and spoken English.
- Strong phone presence with the confidence to guide conversations toward an outcome.
- Proven ability to handle objections and build rapport quickly.
- Strong follow-up discipline.
- Comfortable working with numbers and discussing budgets, financing, and investment goals.
- Strong attention to detail and consistent CRM usage.
- Competitive and motivated by measurable performance goals.
- Comfortable being measured daily on activity and weekly on conversion metrics.
- Highly coachable and comfortable having calls reviewed.
- Strong written communication and grammar for professional texts and emails.
- Reliable, organized, and able to work independently in a remote environment.
Nice to Have:
- U.S. real estate sales or ISA experience.
- Short-term rental (STR) industry knowledge.
- Investment property experience.
- Familiarity with real estate investing concepts and terminology.
- Knowledge of DSCR loans and other real estate financing options.
- Experience working with U.S.-based real estate agents or brokerages.
- Real estate coursework or licensing experience.
- Experience with real estate CRMs.
Work Setup:
- Full-Time
- Remote (LATAM only)
- Schedule: 8:50 AM – 5:00 PM EST
Required Remote Setup:
- Reliable high-speed internet.
- Personal laptop or desktop computer.
- Quality headset suitable for high-volume calling.
- Quiet, dedicated workspace free from distractions and background noise.
- Professional setup for video meetings and coaching sessions.
About Purple:
At Purple, we connect exceptional LATAM talent with U.S. companies through strategic outsourcing solutions that deliver results with integrity and excellence. Our mission is to help businesses scale without compromising on quality, while creating meaningful opportunities across borders.
Explore our culture and team:
gowithpurple.com
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Ready to sell with purpose, clarity, and care? Apply now.