Job Openings Administrative Virtual Assistant

About the job Administrative Virtual Assistant

Administrative Virtual Assistant Bakery Operations & Customer Support (Remote)

Summary:
Were looking for a highly organized and proactive virtual assistant to support the day-to-day operations of Sweet Treets, a fast-paced, creative bakery. Youll streamline internal workflows, manage customer communications, and support marketing and logisticsall while working remotely in sync with a growing team.

Why This Role is Unique:

  • Creative Industry Exposure: Work directly with a vibrant, high-volume bakery brand.

  • Process + People Focused: Combine admin precision with warm customer support.

  • Tools + Automation: Use modern platforms like Zapier, Paperform, and Trello.

  • Growth Opportunity: Support expanding systems and gain hands-on operations experience.

Core Responsibilities:

  • Respond to customer emails and guide them through the cake ordering process.

  • Tag cake photos with descriptions, pricing, and production time in the image library.

  • Maintain organized files in Google Drive (images, orders, production data).

  • Support the bakerys marketing calendar with updates and content tracking.

  • Coordinate insurance documentation by submitting driver info.

  • Extract production details from Slack order discussions.

  • Set up and manage tools like the Order Tracker.

  • Research vendors, pricing, and wedding events.

  • Test and update automation tools (Zapier, Paperform).

  • Assist with onboarding by managing checklists and admin tasks.

  • Future support with bakery supply ordering, delivery planning, and inventory.

Qualifications & Skills:

  • Strong proficiency in Google Sheets (must know how to use XLOOKUP).

  • Experience with Gmail and Google Drive file management.

  • Familiarity with Canva, Trello, Zapier, and Paperform.

  • Excellent English writing and communication skills.

  • Ability to follow video or written instructions independently.

  • Customer service experience and professional email etiquette.

  • Bonus: Willingness to learn bakery and cake production basics.

Work Setup:

  • Remote role (LATAM only).

  • Full-time.

  • Expected availability: 10 AM 6 PM CST.

About Purple:
At Purple, we connect exceptional LATAM talent with U.S. companies through strategic outsourcing solutions that deliver results with integrity and excellence. Our mission is to help businesses scale without compromising on quality, while creating meaningful opportunities across borders.

Explore our culture and team:

Ready to join a sweet team? Apply now!


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