Process Analyst

Job Description:

 Senior person who can play the role of Process Lead as well
 Should have Telecom (preferably consumer) experience
 Should have understanding of Product Lifecycle Management of Devices (Mobile, Fixed, IoT)
from ranging, procurement, go to market through to end of life
 This would be a 6 month contract position
 Demonstrated, applied experience in process design, mapping and implementation
 Hands-on experience in Signavio Products – Process Manager, Process Intelligence & Workflow
Accelerator
 Process mapping and identifying non value add steps to create lean and agile processes.
 Responsible for identifying business problem areas and aligning themselves to the pain areas
through Continuous Improvement Projects
 Strengthen and enhance internal processes to make them more efficient and effective by
identify process improvement/re-engineering opportunities
 Responsible for working with the client’s Business excellence & Operations teams to hunt down
processes for RPA & conducting initial RPA process investigation, priority, assessment & fitment
analysis. You will be responsible for PDD (Process design document)
 Act as customers’ key contact and guide them through the analysis process and become their
trusted advisor on process automation
 Provide quality consulting service with the objective to reduce cost/cycle time, improve
productivity, increase revenue, improve product/service quality, and/or realign organizational
practices with business strategies
 Experience with Agile ways of working