Billing and Collections Team Lead

Job Summary
The successful candidate will oversee the collections process, ensure timely receivables, and drive continuous improvement in billing and collections workflows. APAC exposure is highly preferred due to the regional scope of operations.

Key Responsibilities

• Ensure timely collection of outstanding debts from partners. Implement and monitor collection timelines including payment tracking, follow-ups, reminder letters, suspension notices, payment arrangements, terminations, and debt recovery procedures.

• Prepare regular aging reports, cash receipt projections for forecasting, and other receivables reports required by the executive team.

• Establish and maintain positive communication with partners. Address and resolve billing concerns and disputes, collaborating with relevant business units to ensure invoice accuracy.

• Lead continuous process improvement initiatives within the team. Identify opportunities to enhance efficiency, reduce manual work, and collaborate with cross-functional departments to streamline the end-to-end order-to-cash process.

Qualifications

• Bachelors degree in Finance, Accounting, Business Administration, or related field.

• Minimum of 5 years experience in billing and collections, with at least 2 years in a leadership role.

• Strong understanding of APAC billing and collections practices is preferred.

• Proficiency in financial reporting tools and ERP systems.

• Proven ability to lead teams and drive process improvements.

What We Offer

• Competitive salary package within the stated range.

• Opportunity to work with a global client in a dynamic and fast-paced environment.

• Career growth and development opportunities.

• Collaborative and inclusive company culture.

• Hybrid work flexibility with multiple schedule options.