Job Openings Merchant Growth (Fluent English) - Bangkok, TH

About the job Merchant Growth (Fluent English) - Bangkok, TH

We are looking for passionate individuals that can spearhead the growth of the company through optimizing revenue growth and retention with our existing merchants. If you have knowledge and/or a keen interest in the area of point of sale, payment systems, account management, and B2B sales, this role might be for you.


- Expand the relationship with existing merchants by proposing solutions that meet their objectives.

- Leverage upsell and renewal opportunities: You'll be advising merchants on new features and use cases within our platform to drive upsell opportunities into new features or higher subscriptions and convert existing customers to annual subscriptions.

Expand and grow payment volumes: You will leverage data to identify opportunities to further grow payment volumes for us and our merchants.

Churn management: Understand patterns and data to predict potential churn trends and come up with stop gap measures.

- Troubleshooting potential issues that may arise on the merchants end. Work closely with the product development team on IT related issues.


- Able to converse fluently in English

- Min 2 years of experience in sales or account management/customer success experience.

Passionate about technology, fintech, and the F&B and retail space

Strong interpersonal skills with good bilingual oral skills and readiness to go the extra mile for our merchants (local languages)

Highly driven and energetic individuals with a strong willingness to learn

Independent and driven

Keen attention to detail

Analytical thinking/troubleshooting skills