Destination Services Executive

Industry: Tourism

Location: Malta

Basis: Full time

Remuneration: Salary

Main duties:

• Manage enquiries for FIT travelers, leisure groups, MICE programmes, and pre/post-cruise stays from enquiry through to completion
• Prepare proposals, itineraries and quotations tailored to each client's needs
• Coordinate operations of confirmed bookings to ensure seamless service delivery
• Liaise and negotiate with hotels, transport providers, guides, venues, restaurants and experience suppliers
• Contract and maintain relationships with local suppliers and partners
• Manage booking deadlines, confirmations, amendments, rooming lists and client documentation
• Work closely with the HOD to ensure smooth execution of all programmes
• Maintain accurate costing sheets, booking trackers and operational records using Excel and our CRM system
• Create professional client proposals and presentations using Canva
• Provide outstanding service while managing multiple projects and deadlines simultaneously

What skills do you need:

• Travel, hospitality, tourism, or events background is considered an asset
• Fluent English required; German and French (or additional languages) preferred
• Proficient in MS Office, digital booking systems, Excel, and Canva
• Strong attention to detail and the ability to multitask in a fast-paced environment
• Problem-solver skilled in both independent and collaborative environments
• Excellent organisational and communication skills

Eligibility to work in the EU is a must

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