Internal Sales & Tender Administration Specialist (Public Sector IT)

QUALITY & RELIABILITY, is an international technology innovator and a three-time Great Place to Work certified organization. The company offers a comprehensive portfolio of software products and services across the key industry sectors in which it operates.

We are looking for a highly organized and detail-oriented Internal Sales & Tender Administration Specialist to join our team. The successful candidate will be responsible for the end-to-end administrative support of our bidding process for Public (Greece) and Private/International Sector IT projects.

Your role will be pivotal in ensuring that our proposals are legally compliant, professionally presented, and submitted within strict deadlines, while maintaining a centralized repository of corporate and technical documentation.

The role is part of the Commercial Division and supports the preparation and submission of strategic tenders and proposals.

Key Responsibilities

• Preparation, Coordination & Submission: Coordinate the collection and organization of all necessary legal and supporting documents (Statutes, Board of Directors' Minutes, Judicial Records, etc.) for tenders in Greece and abroad
• Public Procurement Handling: Manage electronic submissions via the ESIDIS / Promitheus platforms and ensure full compliance with the Greek legal framework (Law 4412/2016)
• Resource & CV Management: Maintain and update a centralized database of Employee CVs, University Degrees, and Professional Certifications. Tailor CVs to meet specific tender requirements (e.g., Europass format)
• Corporate Documentation: Manage and renew corporate certifications (ISO 9001, 27001, etc.), company partnerships (Vendors), and reference letters from past projects
• Banking & Guarantees: Liaise with banks for the issuance, amendment, and monitoring of Letters of Guarantee (Bid Bonds, Performance Bonds, Advance Payment Bonds)
• Digital Signatures: Manage the company's digital signatures (USB Tokens) and ensure all electronic documents are properly encrypted and signed.
• Tender Monitoring: Monitor public procurement portals and tender announcements in Greece and internationally
• Internal Coordination: Coordinate internally with sales, presales, finance, legal and technical teams for the preparation of bids and proposals
• Tender Repository Management: Maintain structured repositories of corporate documents, project references, templates and tender materials

Required Qualifications

• Experience: At least 2 years of experience in a Bid Support, Sales Admin, or Back Office role, in Public sector, preferably within the IT/Technology sector
• Legal Framework: Good understanding of the institutional framework for public procurement and tender documentation
• Language Skills: Excellent command of English (written and verbal) is mandatory, as you will handle international tender documents and translate/adapt professional profiles
• Organizational Skills: Exceptional attention to detail and the ability to manage multiple deadlines simultaneously
• Technical Proficiency: Advanced use of MS Office (Word, Excel) and experience with digital signature tools and electronic procurement portals

Preferred Qualifications

• Bachelor's degree in Business Administration, Law, Economics, or Information Technology
• Experience with international tenders (e.g. EU Institutions, etc.)
• Experience supporting large-scale IT or digital transformation tenders will be considered a strong advantage
• Familiarity with ERP systems for extracting financial data and reports.

What We Offer

• Competitive compensation package reflecting your skills and experience
• Private health insurance plan from day one — because your well-being matters
• A dynamic and modern work environment in a leading IT firm
• Opportunities for professional growth and continuous training in Bid Management
• A vibrant company culture that celebrates teamwork — from Happy Fridays to team events like bowling sessions and running activities