Singapore, Singapore

Desktop VIP Support Engineer

 Job Description:

• Provide Top Management Support for more than 100 plus Top Management.
• Deliver VIP customer experience to the highest standards, aligned to the company values.
• Track record of VIP support minimum more than 5 years of support experience.
• Actively contribute to the smooth running of the IT processes and procedures.
• Provide day-to-day support on a variety of technology issues covering problem isolation and resolution of all end user IT related matters.
• Supports Desktop operating systems (Windows 7/10), desktop applications (Office 365), mobile device management such as Microsoft Intune.
• Supporting Applications, networks (LAN, WAN & Wi-Fi), hardware (Desktop, Laptop, Mobile Devices, Printers, iPad, MacBook, etc.
• Incident & service management; logging of requests, support calls and escalating where appropriate into the Service Management tool.
• Act as a single point of contact for TM incident resolution, coordinating with other resolver group to ensure the reported incident are resolved and escalated as required.
• Deployment and maintenance of end-point devices (desktops, laptops, mobile devices, etc.)
• Includes Providing standby support for after office hours, including weekends and Public Holiday for Top Management, when necessary.

• Must have experience in VVIP support and MS Intunes, Microsoft 365 and apple products handling.
• Have excellent verbal and written communication skills.

Please send your most updated CV in MS WORD FORMAT to
Kindly indicate your availability, current and expected remuneration package.
We regret that only shortlisted candidates will be notified. 

Quinnox Solutions Pte Ltd (License Number: 06C3126)
Registered EA Personnel (Reg. No.:R1111100)

  Required Skills:

Deployment Customer Experience Laptops Remuneration Mobile Devices Engineer Operating Systems LTD MS Word Availability Windows Communication Maintenance Management