Search Jobs

13 Open positions

Singapore, Singapore, Singapore

Description:

Be a part of something BIG! To lead a team to be the customer facing unit for all operations related matters pertaining to customers needs and requirements in their respective DC halls. To provide and to ensure a high level of customer experience, providing full end to end operational support services to customers To ensure a well-run operations team to ensure optimal customer experience and to meet all SLGs. To …

Description:

Role Responsibilities (Technical): Manage, configure and upgrade a wide variety of security technologies (please see below for the security products) Respond to managed security technologies fault alerts and/or customer escalation Troubleshoot product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues Perform incident/problem escalation within SLA to internal technical teams or external product vendor Prepare and submit Incident Reports on high severity incidents Respond to …

Description:

Make an Impact by Coordinates daily with a multitude of third-party vendors ensuring adherence to contracted SLAs Vendor management/monitoring vendor performance. Perform contract management and enforcement Manages outsourced maintenance vendors to work safely, effectively and with high regard to human error avoidance Provide weekly reports to the Maintenance team lead Manage facilities maintenance works to ensure completion within time and cost objectives. Effectively and efficiently manage the maintenance budget and …