Operation Associate

Our client is a young, regionally positioned cloud infrastructure company targeting AI and GPU-intensive computing. They have set up legal entities in Singapore and Malaysia, built on strong NVIDIA GPU architecture, delivering sustainable, high-performance and high-efficiency compute to their customers.

About the Role:
They are seeking a reliable, detail-oriented, and proactive individual to join the operations team as an Operations Associate, reporting to the General Manager of Southeast Asia. In this role, you will play a key part in supporting their cross-border operations by managing import logistics, liaising with government agencies, and assisting with regulatory, tax, and corporate documentation in Malaysia.

Key Responsibilities:

Liaise with:

• Malaysia Customs and customs clearance agents
• Corporate secretaries for company registration and filings
• MDEC, MITI, and other government agencies for licenses, grants, and approvals
• Banks and Bank Negara on reporting matters. 
• Oversee and coordinate:-
• Equipment importation and customs clearance
• Company registration, licensing, and ongoing statutory compliance
• Tax refund processes and incentive applications
• Cross-border payments and compliance reporting
• Work closely with the finance team to interpret and submit financial documents or models required for tax or regulatory purposes
• Track, follow up, and expedite government-related processes
• Visit Customs offices, clearance agents, or other authorities in person when needed
• Travel to Singapore occasionally for coordination or meetings

Requirements:

• Based in Kuala Lumpur, with flexibility to travel locally and regionally
• Fluent in Bahasa Malaysia and English, both spoken and written
• 3-5 years of relevant experience in customs, government liaison, corporate secretarial, or tax/regulatory roles
• Basic financial knowledgeable to understand financial statements, tax forms, and compliance documents
• Prior experience with MDEC, Customs, or corporate services firms is highly preferred
• Familiar with Malaysian regulatory platforms
• Proactive, organized, and responsive, with strong communication skills

Preferred Background:

• Experience in tech infrastructure, logistics, or handling government grant applications
• Familiarity with Malaysia-Singapore cross-border trade or finance operations