Process Optimisation Consultant

Process Optimisation Consultant

Role Summary

The Process Optimisation Consultant will support detailed process mapping, analysis, and documentation

activities. The role will execute AS-IS and TO-BE mapping, contribute to SOPs and redesign outputs, and

support workshops and pilot activities as part of the core delivery team.

This is a hybrid role based in Ras Al Khaimah, with a structured on-site presence during the initial phase

and reduced on-site requirements thereafter. The consulting firms Middle Eastern HQ is on Yas Island in

Abu Dhabi.

Key Responsibilities

Execute AS-IS and TO-BE process mapping and documentation

Support workshops and capture pain points, exceptions, and improvement ideas

Develop SOPs and operational documentation aligned to TO-BE designs

Support pilot activities and process validation

Maintain high documentation quality and version control

Work Model and Location

Location: Ras Al Khaimah

Hybrid model; 2-3 days a week onsite

Required Experience and Skills

2–3 years experience in process mapping or operations improvement roles

Strong documentation and analytical skills

Comfortable working in workshop-driven delivery environments

Strong attention to detail and collaboration skills

Preferred

Exposure to consulting or structured transformation programmes

Familiarity with process mapping tools (tooling to be finalised with client)

Arabic language skills are a plus but not mandatory