Sales Administrator - South East

Recruiting for Successful Business in Bishop's Stortford!

We are looking for an experienced individual to join a friendly team in Bishop's Stortford and provide customers with great service and assistance regarding their orders. This is a fantastic opportunity to be part of a flourishing business and make a difference to the customer experience. 

The Role

• Responding to all email enquiries
• Provide pricing and product information to customers via email
• Updating the quotation system with client information
• Following up on enquiries and keep records of all drawings and relevant documentation.
• Professionally answering the telephone, taking all messages and ensuring they are dealt with in a timely and efficient manner.
• Ensure that all customer enquiries received by all methods are dealt with efficiently
• Matching invoices with delivery notes and checking order totals

The Person

• Previous customer service and administration experience
• Experience of providing quotations to customers would be highly desirable
• Confident telephone manner, happy to talk to customers over the phone
• First class customer service skills - ability to demonstrate going the extra mile
• Good PC skills, previous experience of using Word and Excel in the workplace

Additional Information

The business offers good training and development opportunities, in addition to office hours, no weekend working and an unbeatable benefits package.

Benefits:

• Salary up to £27,000
• Hybrid working from April 2023
• 25 days holiday plus bank holidays
• Wellness programs
• On-site parking
• Company events & social hours
• Hours of work are between 8.30am and 5.00pm Monday to Friday
• Pension scheme, eye care and life insurance

For more information on this role please contact [email protected]