French Customer Service for Airlines

Some of the daily tasks well entrust you with:

• Responding to customers requests (including: partners, travel agencies, corporate) through multiple communication channels
• Entering customer information in our system to issue tickets or update records
• Explaining rules and procedures to passengers prior to boarding flights
• Processing refunds for lost or damaged tickets or reservation errors
• Explaining applicable fees and taxes for each ticket

Well love it if you have:

• High level of fluency in French
• Good communication skills in English
• Customer service experience preferred
• Strong verbal and written communication skills utilizing active listening
• Experience working in hospitality/travel/airline industry is a plus
• The ability to learn and adapt to new software technologies

What we offer:

• Competitive salary
• Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Professional growth & development opportunities
• Special Events as well as CSR initiatives.
• Work for a Top Employer that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age