Job Openings
Fleet Superivsor
About the job Fleet Superivsor
What will you do?
1. Team Management (Fleet Specialists):
- Supervise and manage Fleet Specialists across all assigned sites
- Ensure proper staffing coverage and shift alignment
- Monitor team performance and productivity
- Provide coaching, training, and ongoing support
- Conduct regular performance evaluations
- Ensure standardization of operations across all locations
2. Vendor Management:
- Manage daily communication with bus service providers
- Evaluate vendor performance regularly
- Handle escalations and resolve operational issues
3. Contracts & Invoices Management:
- Review and validate contracts
- Verify monthly invoices against actual services
- Identify discrepancies and ensure corrections
- Maintain proper documentation and approvals
4. Coordination with Finance:
- Review penalties, deductions, and adjustments
- Coordinate invoice validation and processing
- Ensure timely vendor payments
5. Fleet Operations Management:
- Plan and optimize routes across all sites
- Manage transportation schedules based on shifts
- Monitor on-time performance
- Handle breakdowns, delays, and emergencies
6. Service Quality & Compliance:
- Ensure compliance with safety standards
- Monitor vehicle condition and cleanliness
- Ensure adherence to SLAs and KPIs across all sites
7. Reporting & Analysis:
- Prepare consolidated reports for all sites
- Analyze costs and identify optimization opportunities
- Track utilization and efficiency
8. Employee Support:
- Oversee handling of employee complaints across sites
- Ensure timely resolution of issues
- Enhance overall employee transportation experience
9. Additional Responsibilities:
- Manage GPS tracking systems
- Develop contingency and emergency plans
- Support new site launches and expansions
- Drive continuous improvement initiatives.
Qualifications needed:
- Fleet Management & GPS Tracking Systems
- Vehicle Maintenance Planning & Coordination
- Transport Compliance & Cost Control (fuel, licensing, insurance)
- 6 to 8 years professional experience.
- Minimum 2 years of experience in a call center environment in the same role (Fleet Supervisor)
- Proven hands-on experience managing transportation operations with similar responsibilities
- Demonstrated experience in handling vendors, contracts, invoicing, and fleet operations
- Experience supervising team members (Fleet Specialists) across multiple sites.