Customer Solutions Lead

We are seeking a highly motivated cloud & data-savvy pre-sales specialist with experience designing solutions for large enterprise clients. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for his defined scope.

What you would be doing:

• Work closely with Account Managers to qualify customer needs, design proposals and follow opportunities until closure;
• Contribute to all business and technical discussions with customers and partners
  to define best solutions to address customer challenges;
• Define engagement strategy with customer to solve their specific challenges;
• Design Cloud & Data solutions that address client business problems and meet
  their technical requirements;
• Generate new leads by approaching new prospects (together with Account
  Managers) and promoting Software Cloud, Data and DX Consultancy services;
• Lead and coordinate complex RFP proposals with other team members and other
  Business Units;
• Deliver trainings to local Account Managers and Pre-Sales teams about our Digital
  Transformation portfolio (Cloud, Data, DX Consultancy services);
• Responsible for keeping track of and reporting customer opportunities and actions
  in CRM tool.

Skills and Competencies:

• 10+ years experience in a Pre-sales role in the technology sector; 
• Strong knowledge of Cloud, Data, Digital Transformation and ability to quickly
  learn new technologies;
• Proven experience interacting with C-level executives. Able to qualify business and
  technical challenges and articulate value proposition;
• Creative problem solver, able to handle stressful situations with professionalism;
  Excellent listening and presentation skills;
• Fluent in written and spoken English;
• Cloud and data platform certifications (AWS, Azure, GCP, AliCloud, Oracle, IBM,
  Snowflake, Databricks, Dataiku) are a big plus.