Assistant Manager - Retail

We have an opening for an Assistant Sales Manager to join the successful retail team at a department store in Whitehaven Town Centre, Cumbria.

In addition to being based on the fashion department, you will also be assisting the Ground Floor Manager across all departments.

This is a great opportunity for you if you have a background in retail sales and ladies' fashion together with good admin skills and team leader / supervisory experience.

Your new job

• Team Leadership: Motivating staff, providing coaching, and managing employee performance to exceed sales goals.
• Sales: Assisting and advising customers in our fashion department.
• Operational Oversight: Managing daily floor tasks, including opening/closing, floor walks, and staff rotas.
• Visual Merchandising: Maintaining our high standards, replenishing stock, and ensuring displays are accurate.
• Customer Experience: Resolving customer complaints and providing high-quality service.
• Training & Compliance: Supporting training and onboarding new hires.

About you

• Experience: Previous retail sales and supervisory experience. Someone who can lead from the front.
• Skills: Excellent communication, leadership, and administration.
• Product: An interest in and knowledge of a wide range of products.

Salary and benefits

• A starting salary of £13.50 per hour (negotiable for the right person).
• Working 30 or 35 hours per week over 4 or 5 days which includes Saturdays.
• Staff discounts.
• Free parking.
• Supportive management.
• Great working environment.