Administrative Assistant

Job Title: Administrative Assistant

Reports To: Brand Activation Manager

Department: Marketing

Scope and Impact of Position:

- Enhance customer experience, foster customer loyalty, and uphold a positive brand perception.

Roles and Responsibilities:

- Assist visitors with their bathroom needs and provide ideal solutions.

- Manage the flow of customers and visitors at the Design and Specification Centre.

- Support the DSC Manager in hosting customers and providing product information.

- Act as a backup for the DSC Manager during their absence.

- Assist the receptionist with customer registration and other tasks when needed.

- Source vendors and coordinate event logistics.

- Prepare presentations for quotations, briefings, and events.

- Develop activation proposals within budgetary constraints.

- Coordinate with distributors and suppliers.

- Maintain attendance logs and oversee shipments and deliveries.

Assistance to Design and Specification Centre Manager:

- Aid the DSC Manager with various projects and duties.

- Assist in organizing events, product launches, and promotions.

- Provide feedback and reports on product needs and customer feedback.

- Manage information in various formats for presentations.

- Create and manage budgets as required.

Assistance to the Receptionist Role:

- Manage guest databases and maintain security systems.

- Answer phone calls, take messages, and direct callers appropriately.

- Schedule appointments and manage conference room bookings.

- Operate music control and assist with administrative tasks.

Requirements:

- Strong communication skills and attention to detail.

- Service-oriented with excellent organizational and problem-solving abilities.

- Proficient in Microsoft Office and project management.

- Fluency in Arabic and English, both written and verbal.

Measures of Performance:

- Collaboration and teamwork.

- Professional assistance to customers.

- Achievement of marketing department KPIs.