About the job IT Support Officer (Fresh Graduate Welcome)
Our client is an international law firm seeking an IT Support Officer who is passionate about developing their IT career to join their dynamic team. In this role, you will be responsible for providing technical support and assistance to employees across all offices.
Key Responsibilities:
- Provide technical support and assistance to employees with hardware, software, and network-related issues
- Troubleshoot and resolve technical problems in a timely and efficient manner
- Install, configure, and maintain hardware and software
- Monitor and maintain system performance, security, and backups
- Collaborate with the IT team to implement new technologies and upgrades
- Train employees on the use of various software and systems
- Keep up-to-date with the latest technologies and make recommendations for improvements
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Excellent troubleshooting and problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills in both Cantonese and English
- Proven ability to handle multiple tasks and prioritize effectively
Nice to have:
- 1 year of experience working at a law firm as an IT support
- Experience with Microsoft Azure and Office 365 migrations
- Knowledge of legal-specific applications such as document management systems, timekeeping, and billing software
- Experience with iManage Work, VMware Workspace One, Intapp Time and Intapp Intake
- Familiarity with the ServiceNow ticketing system
An attractive remuneration package and excellent career prospects will be provided to the right candidate. Interested parties please click "APPLY NOW", or apply through our website > HOT JOBS with your full resume (words format) with your current and expected salary.
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