German 2nd Line Advisor, Lisbon

Our client is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment to our associates and allow them to grow and contribute to success.

This client is a trusted online community marketplace for unique accommodation around the world.

Our commitment is to provide the best environment to our Associates and allow them to grow and contribute to success.

The job:

• Being the second line of support for users, offering solutions and upholding the safety and trust in the community
• Joining a specialized team able to assure final resolutions to customer queries, mainly through written support or, for urgent matters, by phone
• Internal growing opportunities based on performance
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We work hard and reward harder:

• Competitive wages – base + language + performance + special bonus
• Relocation package and welcome support to Lisbon
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Fun and engaging company-wide initiatives; like our Fit wellness program

An advanced level of English (C1 minimum) is required
For non-EU applicants, a valid work permit is required