Job Openings
French Representative
About the job French Representative
French Representative
Role: Customer Support (social media chat and e-mail) - Native French Speaker
Location: Oriente – Lisbon (Onsite due to PCI Compliance)
Hours open: Monday to Sunday 8h to 20h -Work from home
(May be expected to work from home for a limited time.)
Language Required: French Native
Salary: €per month (14 months), Meal allowance
€ per day +€ performance Bonus +Complexity
bonus €
Type of Contract: 4- month Fixed term Contract
Role Description:
• Support the after-sales process and every step related to it (i.e. online orders, refunds…)
• Complaint management and escalation when needed
• Answer customer requests and/ or doubts
• Ensure suggestive selling is carried out if there is openness on the part of the customer (cross
selling)
Requirements:
• Knowledge of products
• Great social skills with a flair for communicating via written & chat
• Exceptional problem-solving skills with the want to help people