Customer Planning Specialist (Remote)

About the Role:

Join our team as a Customer Planning Specialist, assisting clients by organizing vacation plans and coordinating detailed itineraries in a remote environment. In this role, you will support individuals and families by helping them organize their vacation details, coordinate reservations, and ensure that all itinerary elements are clearly documented and easy to follow. Your focus will be on organization, accuracy, and maintaining a structured planning process.

As a Customer Planning Specialist, you will assist with organizing vacation arrangements that may include accommodations, transportation, and scheduled activities. Many plans involve multiple steps and coordination points, so attention to detail and workflow management are essential. You will help ensure that confirmations are accurate and timelines are clearly structured.

You will also maintain communication by providing updates and ensuring that all planning information is clear and accessible.

This position is fully remote and well suited for individuals who enjoy structured planning and client support.

Responsibilities:

• Assist clients with organizing vacation plans
• Coordinate reservations and confirmations
• Maintain accurate documentation and records
• Ensure structured planning workflows
• Communicate updates clearly

Qualifications:

• Strong communication and organizational skills
• Detail-oriented with dependable follow-through
• Comfortable working independently
• Ability to manage multiple planning tasks

What We Offer:

• Training and onboarding support
• Flexible remote scheduling
• Performance-based pay structure
• Professional mentorship and support
• Access to planning systems