Remote Employee BPO has an outstanding opportunity for you!


Role: Medical Surgery Scheduler / AR Collections Specialist
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: 5-day work week, 2:00 a.m. 11:00 a.m. Philippine time
Work Setup: Work From Home



About the Role:

We are seeking an experienced and detail-oriented Medical Surgery Scheduler / A/R Collections Specialist to support a busy U.S.-based healthcare facility. This role will be responsible for coordinating surgical procedures and pre-operative appointments while also assisting with medical billing, insurance follow-up, and accounts receivable collections. The ideal candidate has prior experience working with U.S. healthcare providers, strong communication skills, and a solid understanding of medical scheduling, insurance processes, and A/R follow-up.


Responsibilities / Job Duties:



Surgery Scheduling

• Schedule surgeries, procedures, and pre-operative appointments
• Coordinate schedules with physicians, nursing staff, and anesthesia teams
• Manage cancellations, reschedules, and schedule adjustments
• Collect and update patient demographic and insurance information
• Ensure scheduling accuracy based on physician and facility availability
• Maintain organized and accurate scheduling records

Accounts Receivable / Collections

• Follow up with insurance companies regarding unpaid or aging claims
• Contact patients regarding outstanding balances and payment arrangements
• Review outstanding A/R reports and document collection efforts
• Submit supporting documentation required by insurance carriers
• Monitor accounts and escalate aged balances when necessary
• Assist with claim status checks and payment verification

Medical Billing Support

• Verify insurance information and patient billing details
• Assist with claim processing and billing-related inquiries
• Handle billing calls from patients and insurance companies professionally
• Maintain accurate documentation and records within the system

Qualifications:

• Previous experience in U.S. healthcare administration required
• Experience with surgery scheduling strongly preferred
• Medical billing and A/R collections experience required
• Familiarity with insurance verification and claims follow-up
• ASC (Ambulatory Surgery Center) experience is a plus
• Strong English communication skills, both written and verbal
• Highly organized with strong attention to detail
• Comfortable working in a fast-paced environment
• Strong computer and multitasking skills

Nice to Have:

• Experience working with ophthalmology or surgical centers
• Knowledge of medical terminology and insurance processes
• Experience handling patient-facing communication