San Fernando, Pampanga, Philippines

Customer Service & Sales Representative (Day Shift)

 Job Description:

Remote Employee BPO has an outstanding opportunity for you!

Role: Customer Service and Sales Representative
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: 5-day work week, 6:00am - 3pm Philippine time
Work Setup: WFO - San Fernando, Pampanga (near SM Telebastagan)


We're looking for a confident, high-energy, and sharp-tongued customer service & sales representative to be the front line of Australia's boldest car removal brand. You'll be quoting customers, answering calls, messages, and emails, and locking in jobs with a sense of urgency and clarity. Think of yourself as the right-hand to the boss because every customer is a Boss in our world



Key Responsibilities:

  • Answer inbound calls, text messages, emails, and web enquiries from customers
  • Quote customers based on internal pricing tools and guidelines
  • Organise pickup jobs by liaising with internal dispatch systems or team
  • Handle follow-ups, confirmations, and post-job communication
  • Build rapport and close deals confidently we dont chase, we lead
  • Respond to objections and queries with tact and a no-funny-business tone
  • Record and manage leads and sales activities via CRM (if required)
  • Work closely with the Australian team and adapt to the tone and branding of CarDeath



Required Skills & Experience:

  • Excellent spoken and written English must sound confident, clear, and natural
  • Previous experience in sales or customer service (phone/email/text)
  • Strong quoting and negotiation skills you know how to close without pushiness
  • Attention to detail every quote and job must be 100% accurate
  • High emotional intelligence can read a situation and adjust tone/style accordingly
  • Think sales with flair
  • Proficient with web-based tools like Google Workspace, CRMs, JustCall, Podium, etc.
  Required Skills:

BASIC Intelligence Emotional Intelligence CRM Enquiries Deals Branding Attention To Detail Salary Compensation Negotiation Email Customer Service English Sales Communication