Administrative Assistant / Customer Service Coordinator

Job Title: Administrative Assistant / Customer Service Coordinator

Job Description:
A Garage Door Installation Company is seeking a reliable and detail-oriented Administrative Assistant / Customer Service Coordinator to join our team. 

Responsibilities:

• Answer and direct phone calls professionally

• Follow up with customers regarding quotes, invoices, and service updates

• Prepare and send invoices and quotations as needed

• Maintain and update customer information in the CRM system (Jobber experience is a plus but, experience with similar is fine)

  Manage basic social media tasks, such as posting updates on Instagram, tagging, and engaging with followers

• Provide excellent customer service by responding to inquiries promptly and courteously

Requirements:

• Previous administrative, customer service, or office support experience preferred

• Proficiency with CRM software (Jobber or similar)

• Basic knowledge of social media platforms, particularly Instagram

• Proficiency in Microsoft Office or Google Workspace tools

Application: Please send us a voice recording in mp3/mp4 format letting us know why you would make a good fit for this position. ?