Bilingual Appointment Setter

.Job Title: Bilingual Appointment Setter

Job Description:
A growing Telehealth company is seeking a motivated and bilingual (English/Spanish) Appointment Setter with strong customer service and sales skills

Responsibilities:

• Make outbound and receive inbound calls to schedule and confirm patient appointments.

• Utilize persuasive sales techniques to retain patients and encourage continued service use.

• Accurately enter and update patient information in the system.

• Work with EMR (Electronic Medical Records) systems to manage scheduling and documentation (experience is a strong plus).

• Collaborate with the team to ensure a smooth patient experience.

• Meet or exceed appointment-setting and retention goals.

Requirements:

• Bilingual in English and Spanish (verbal and written).

• Prior experience in customer service, sales, or appointment setting (healthcare/telehealth preferred).

• Strong interpersonal, communication, and persuasion skills.

• Experience working with EMR systems is a big plus.

Application: Please send us a vocie recording in mp3/mp4 format letting us know your experience in appointment setting and why you would make a great fit.