Job Title: Property Operations Administrator
Department: Property Management
Location: Remote (UK Hours)
Job Type: Full-Time (Permanent)

About the Role:
We are seeking a highly organised and proactive Property Operations Administrator to support our Head Property Manager and wider Property Ops team. Youll play a crucial role in ensuring the smooth running of our property portfolio by managing day-to-day administration, compliance, onboarding, budgeting, and operational workflows. If you are detail-oriented, a great communicator, and enjoy working in a fast-paced environment, wed love to hear from you!

Key Responsibilities:

Property Operations Support:

• Manage scheduling, booking, and monitoring of cleaners, maintenance teams, and third-party contractors.
• Organise property inspections, site visits, and Ring camera performance checks.
• Oversee routine maintenance arrangements (e.g., smoke alarm checks, garden upkeep).
• Coordinate linen orders and furniture tracking with external suppliers.
• Maintain and update contractor lists and property operation SOPs.

Compliance & Health & Safety:

• Onboard new maintenance and housekeeping teams.
• Maintain compliance trackers for certifications (e.g., gas, electrical, FRAs).
• Arrange and review Fire Risk Assessments and Gas Safety Certificates.
• Ensure contracts, invoicing, and insurance documentation are up to date.

Property Onboarding:

• Manage administrative tasks for new property onboarding processes.
• Liaise directly with clients and transition to the Client Account Management team when guest-ready.

Budgeting & Reporting:

• Review and verify operational invoices.
• Support month-end settlements and reporting.
• Collaborate on tracking expenses, revenues, and client payments.

Administrative Support:

• Manage the Head Property Managers inbox, calendar, and meeting notes.
• Conduct daily checks of Breezeway messages and client communications.
• Monitor client channels, escalate issues promptly, and track KPIs/OKRs.

Working Hours:

• Monday to Friday
• 8:00 AM 6:00 PM (UK time)
• 45 hours per week (including 1-hour break)
• Occasional Saturdays

About You:

• Highly organised with strong attention to detail.
• Excellent written and verbal communication skills.
• Proactive, resourceful, and able to manage multiple tasks independently.
• Experience in property management, facilities management, or administrative support is a plus.
• Comfortable working remotely and collaborating across teams.

How to Apply:
Interested candidates should send their CV and a short cover letter outlining their suitability for the role.