Frontline Sales & Admin Coordinator (Remote, South Africa)

Location: Remote (South Africa-based candidates only)
Salary: £850£900 per month
Hours: Full-time, UK business hours (flexible, reliable home setup required)
Application Deadline: 20 June 2025

Are you an organised, proactive, and confident communicator with a knack for juggling tasks? Join a dynamic UK-based lettings and estate company as a Frontline Sales & Admin Coordinator! This fully remote role is perfect for a South African professional with proven remote working experience and a passion for delivering exceptional support in a fast-paced environment.

About the Role

Our small, high-performing team of 7 (Sales Manager, Sales Admin, Lettings Manager, Lettings Admin, and more) is focused on driving revenue through sales, lettings, and valuations. However, day-to-day coordination and admin tasks are pulling focus from these high-value activities. That's where you come in!

As the Frontline Sales & Admin Coordinator, you'll be the backbone of our operations, ensuring seamless communication, efficient diary management, and accurate admin support. This role is critical to keeping our team focused on closing deals and securing valuations.

Key Responsibilities
Frontline Communications

• Be the first point of contact for inbound calls, triaging requests from buyers, sellers, tenants, landlords, or maintenance queries.
• Log and assign requests to the appropriate team member or escalate urgent issues promptly.
• Deliver professional, friendly, and efficient communication to all stakeholders.

Diary & Enquiry Management

• Handle a high volume of CRM enquiries related to sales, lettings, valuations, and viewings.
• Book appointments directly into team members diaries with precision and care.
• Ensure schedules are optimised to support the teams productivity.

Admin Support

• Perform essential admin tasks, including chasing documents, confirming appointments, and following up with leads.
• Maintain accurate and up-to-date records in our CRM system.
• Support the team with ad-hoc tasks to keep operations running smoothly.

Ideal Candidate

Were looking for someone who thrives in a fast-paced role and brings the following:

• Proven Remote Working Experience: You have a reliable home setup (stable internet, quiet workspace, and appropriate tech) and a track record of working effectively from home.
• Organisation & Multitasking: You're comfortable switching between tasks and managing a high volume of enquiries with ease.
• Confident Communication: You're professional and clear on the phone, with a knack for building rapport with diverse stakeholders.
• System-Savvy: You're quick to learn new software (full training on our internal CRM will be provided).
• Mindset & Work Ethic: You're proactive, solution-oriented, and ready to make an impact. Property experience is a bonus but not essential your attitude matters most!
• Location: You must be based in South Africa and available to work UK business hours.

Why Join Us?

• Remote Flexibility: Work from the comfort of your home with a role designed for remote success.
• Impactful Role: Be a key player in a small team, directly supporting revenue-generating activities.
• Growth Opportunity: Learn the ins and outs of a UK lettings and estate business with training provided.
• Competitive Salary: Earn £850£900 per month, with the chance to grow as you excel.

Requirements

• Must be based in South Africa.
• Proven experience working remotely with a reliable home setup (high-speed internet, quiet workspace, computer/laptop, and headset).
• Availability to work UK business hours (typically 9 AM-5 PM GMT, with some flexibility).
• Strong English communication skills (written and verbal).
• Property or admin experience is advantageous but not mandatory.

How to Apply

Ready to take on this exciting role? Send your CV and a brief cover letter explaining why you're the perfect fit. Please include details of your remote working experience and home setup.