Human Resources Manager

HR MANAGER (MANCO LEVEL)

Location: Windhoek
Reporting to: Managing Director

We are seeking a mature, fair, and resilient HR Manager to join our Management Committee (MANCO) and lead the Human Resources function within a fast-paced, unionised operational environment.

This role requires a hands-on HR professional with strong Industrial Relations (IR) expertise, solid payroll experience, and the ability to partner closely with Operations while maintaining a balanced, ethical, and people-centred approach.

Key Responsibilities

• Lead and manage the full HR function across the business
• Act as a strategic partner to Operations and Executive Management
• Drive and manage all Industrial Relations processes, including:
  • Disciplinary hearings
  • Grievances
  • CCMA / Labour Commissioner cases
  • Union engagement and negotiations
• Ensure all IR matters are handled fairly, consistently, and in line with both company policy and employee rights
• Review, update, and implement HR policies to ensure compliance, relevance, and practical application in operations
• Oversee and manage the payroll function, ensuring accuracy, compliance, and governance
• Personally manage and capture payroll for MANCO, while overseeing Payroll Administrators
• Manage and develop Payroll Administrators and HR team members
• Ensure compliance with labour legislation and internal policies
• Support organisational change, restructuring, and workforce planning initiatives
• Drive employee engagement, performance management, and culture alignment
• Initiate and build succession planning frameworks to identify and develop future talent within the business
• Provide HR reporting and insights at MANCO level

Minimum Requirements

• Bachelor's Degree in Human Resources or related field
• Minimum 5+ years' HR Management experience
• Extensive Industrial Relations experience is essential
• Proven experience working in a highly unionised environment
• Strong experience in payroll processing and oversight
• Experience operating at a management / MANCO level
• Solid understanding of labour legislation and compliance requirements

Key Competencies

• High level of maturity, professionalism, and emotional intelligence
• Strong sense of fairness, integrity, and ethical decision-making
• Ability to balance business needs with employee wellbeing and rights
• Strong interpersonal and people management skills
• Ability to influence and build credibility across all levels
• Resilient, firm, and able to handle conflict and pressure
• Highly organised with strong attention to detail (especially in payroll oversight)
• Practical, solutions-driven, and operationally aligned
• Strong communication skills – both written and verbal
• Ability to think long-term and build talent pipelines (succession mindset)

Added Advantage

• Experience in a waste management, logistics, or operational environment
• Exposure to multi-site operations
• Experience dealing with high-volume workforce environments

What We're Looking For

Someone who:

• Demonstrates sound judgement and maturity in complex people matters
• Can apply discipline fairly and consistently, without bias
• Earns trust from both management and employees
• Works closely with Operations while maintaining HR independence
• Is comfortable being both strategic and hands-on (including payroll involvement)
• Brings structure, consistency, and accountability to HR processes
• Takes initiative in developing future leaders within the business