Executive Assistant

RSS is seeking for an experienced Executive Assistant to join our established team. In this role, the successful candidate will be required to work closely with clients and stakeholders.

About us

RSS are dedicated to establishing ourselves as a forefront leader in the resourcing sector globally and we are committed to consistently delivering exceptional value to our clients. Our focus extends beyond excellence in products and services; we prioritize fostering employee satisfaction, cultivating trust, and perpetually innovating to elevate the overall experience for our stakeholders.
https://resourcestaff.com.au/

Why choose us?

• Day shift
• HMO Coverage from Day 1: Includes one FREE dependent.
• FREE unlimited coffee
• Weekends off
• Competitive renumeration
• Employee referral incentive program
• 13th month salary
• Government contributions Social Security System, PhilHealth, Pag-Ibig, TIN
• Opportunities for promotions within RSS
• Paid training and development
• Transportation service provided
• Inclusive, supportive and fun company culture.

Position Summary:

We are looking for a proactive Executive Assistant to support daily operations and ensure smooth coordination across the business. This role involves administrative support, scheduling, customer communication, and light assistance with social media and sales tasks. The ideal candidate will be organised, detail-oriented, and confident in managing multiple priorities.

Key Responsibilities:

Administrative & Operations Support

• Manage calendars, including bookings, buffers, and contractor coordination
• Send updates regarding reschedules or changes to appointments
• Assist with invoicing and payment follow-ups
• Support the use of job tracking and quoting software

Customer Communication

• Send client emails at the start and completion of projects
• Request and log client feedback and testimonials
• Maintain a simple FAQ for consistent responses
• Respond promptly and professionally to customer enquiries

Social Media & Marketing Support

• Organise project photos, draft captions, and schedule posts
• Monitor comments and messages, escalating when necessary
• Track basic ad performance when campaigns are active

Sales & Lead Support

• Maintain response templates for incoming enquiries
• Keep lead trackers or CRM systems up to date
• Report weekly on leads, quotes, and conversions
• Set up automated replies for after-hours enquiries

Requirements:

• Previous experience in an administrative, coordinator, or executive assistant role
• Strong written and verbal communication skills in English
• Excellent organisational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Proactive and solution-focused approach
• Comfortable using CRM systems, scheduling tools, and business software
• Tech-savvy and quick to learn new platforms
• Able to work independently with minimal supervision
• Available to work during AEST business hours