Service Co-ordinator

NHS Foundation Trust | East Grinstead, West Sussex

Band: Band 6

Contract Type: Agency / Temporary

Duration: Immediate Start — End of March 2026 (with potential extension to April/May)

Location: NHS Hospital, East Grinstead, West Sussex

Working Pattern: Full-time, fully on-site

Hourly Rate: £19.78 – £23.92 per hour (dependent on experience)

About the Role

Are you an experienced NHS operational manager looking for your next contract opportunity? RGH-Global is recruiting on behalf of an NHS Foundation Trust in East Grinstead for a Service Co-ordinator to join their Plastics department on an agency basis, with an immediate start required.

This is a hands-on operational management role at the heart of a busy surgical speciality unit. You will be responsible for the day-to-day management and leadership of the Business Unit, ensuring the effective delivery of inpatient and outpatient services in line with national and local performance targets.

Key Responsibilities

• Day-to-day operational management of the Plastics Business Unit
• Management and validation of waiting lists and Patient Tracker Lists (PTL/Oncology PTL)
• Ensuring delivery of national constitutional standards including RTT18 and cancer pathways
• Daily oversight of theatre and clinic utilisation and productivity
• Line management of administrative staff within the Business Unit
• Managing consultant leave and ensuring appropriate cover for clinics and theatre sessions
• Investigating and responding to formal and informal complaints in a timely manner
• Writing and maintaining Standard Operating Procedures (SOPs)
• Collaborating with clinical teams, nursing staff, and external stakeholders to optimise patient pathways

What We Are Looking For

• Demonstrable operational management experience within an NHS healthcare environment
• Strong knowledge of RTT18, cancer pathways, and national access targets
• Experience managing clinical and/or administrative staff
• Degree level education or equivalent specialist experience, with postgraduate management training desirable
• Advanced IT skills including Excel; experience with NHS patient administration systems
• Excellent written and verbal communication skills with the ability to engage at all levels
• Ability to prioritise effectively and work under pressure in a fast-paced environment

How to Apply

To be considered for this role, please submit your CV along with your available start date and current hourly rate to:

Stuart Kingsnorth | Senior Recruitment Partner | RGH-Global

Email: stuart.kingsnorth@rgh-global.com

Direct: 020 3433 1518 | Mobile: 07850 865805

Please note all submissions must fall within NHS framework capped rates. Early applications are strongly encouraged given the urgency of this requirement.

RGH-Global | Recruitment & Resourcing

www.rgh-global.com