Sales Manager

Location: Tokyo, Japan
Salary: US$43,018.46 – US$71,697.44 per year + 30% annual bonus

About the Company

Our client is a global leader in advanced materials, recognized for innovation and sustainability. With operations across Asia, North America, and Europe, they specialize in developing high-performance materials that serve diverse industries such as automotive, electronics, healthcare, and renewable energy. Their mission is to create solutions that improve safety, comfort, and environmental responsibility worldwide.

About the Role

We are looking for a Sales Manager to join the Tokyo team. This role is critical in ensuring smooth business operations and supporting the sales team in achieving performance goals. You will act as the central point of coordination between sales and internal departments, helping streamline processes and enhance customer satisfaction.

Key Responsibilities

• Data Management & Analysis: Compile, analyze, and report daily business data; assist with monthly and quarterly performance tracking.
• Cross-Department Coordination: Serve as the liaison between sales and internal teams (finance, supply chain, product, legal) to ensure efficient communication and workflow.
• Customer & Product Support: Collect and organize customer feedback and product issues; coordinate with relevant teams to resolve problems promptly.
• Contract Management: Support contract processes, including approvals, system entry, and documentation.
• Operational Efficiency: Provide day-to-day support for sales operations and help optimize workflows to improve overall efficiency.

What Were Looking For

• Experience: 1–3 years in sales support, operations, or customer service (experience with major accounts is a plus).
• Skills:
  • Strong data analysis and Excel proficiency (pivot tables, charts, reporting).
  • Familiarity with CRM/ERP systems; Salesforce experience is advantageous.
  • Excellent communication and coordination skills to work across multiple departments.
• Personal Attributes:
  • Detail-oriented, organized, and able to manage multiple tasks under pressure.
  • Strong sense of responsibility, confidentiality, and professional ethics.

Preferred Qualifications

• Bachelors degree or above.
• Experience in Japan-based sales support or operations roles.

Industry & Client Background

The client operates in the advanced materials sector, serving industries such as:

• Automotive: Lightweight composites and high-performance plastics for vehicle components.
• Electronics: Specialty polymers and carbon fiber materials for semiconductors and electronic devices.
• Healthcare: Medical-grade polymer materials for healthcare applications.
• Sustainability: Eco-friendly and biodegradable plastics supporting global environmental initiatives.

Why Join Us?

• Competitive salary and bonus structure.
• Opportunity to work with a global leader in innovative materials.
• Collaborative, growth-oriented environment with a strong focus on sustainability.
• Career development and learning opportunities in a supportive team culture.