Revenue Coordinator
Job Description:
Location: Liverpool Street Area, London
Hybrid: 3 days in the office a week
Salary: Up to £55,000, dependent on experience
Job Type: Full Time, Permanent
Our client is looking for a meticulous and driven individual to join their London office as a Revenue Coordinator. This role supports the financial activities of the partners and legal professionals, playing a vital part in upholding billing efficiency, improving financial performance, and reinforcing standards of client service.
The successful candidate will act as the primary liaison for revenue-related operations, working collaboratively with internal stakeholders including partners, fee earners, LEAs, and global finance as well as directly with client accounts teams. A focus on best practices in invoicing, collections, and compliance is essential to contribute meaningfully to firm-wide cash flow and operational targets.
Core Responsibilities:
Work in Progress (WIP) Oversight
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Monitor aged unbilled time and disbursements to ensure proactive revenue management.
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Use historical trends and partner input to support accurate monthly billing projections and targets.
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Participate in routine discussions with legal teams to help convert WIP into invoices.
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Track and document the financial progression and lifespan of client matters.
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Provide billing strategy advice to partners to prevent accumulation of aged WIP.
Billing Operations
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Generate and finalise client bills using the 3E system.
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Amend narratives, write-offs, and manage billing adjustments such as time or cost reallocations and time splits.
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Ensure billing records and client invoicing instructions are consistently current and accurate.
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Distribute finalised invoices to relevant recipients, ensuring timely delivery.
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Administer credit notes and maintain internal billing compliance standards.
Receivables & Credit Control
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Work closely with clients to resolve payment issues while preserving client relationships.
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Deliver regular aged debt reports and assist with ad-hoc AR reporting as needed.
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Proactively follow up on outstanding balances to meet cash collection targets.
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Elevate serious payment delays or disputes to appropriate internal contacts such as partners or revenue leads.
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Support monthly receivables forecasts and collaborate on initiatives to enhance liquidity.
E-Billing & Digital Submissions
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Liaise with the internal eBilling team to ensure the correct and prompt submission of invoices.
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Generate and analyse reports to identify patterns or issues in e-billing processes.
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Handle invoice rejections by troubleshooting errors and coordinating resubmission.
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Remain up to date with evolving client-specific billing protocols and digital platform requirements.
Stakeholder Relationships
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Build strong professional rapport with legal teams, client contacts, and business service colleagues.
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Act as the central contact point for revenue matters within allocated practice areas.
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Coordinate with client finance departments to ensure smooth payment and invoice workflows.
Reporting & Analysis
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Extract and present financial data related to billing, WIP, collections, and receipts using 3E.
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Provide insightful metrics to stakeholders to support strategic financial decision-making.
Candidate Profile:
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Experience: Relevant experience in legal billing, credit control, or revenue support, preferably within a law firm environment.
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Systems Knowledge: Familiarity with legal financial systems, especially 3E (Elite).
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Technical Exposure: Hands-on experience using client eBilling portals such as Legal Tracker or CounselLink is highly desirable.