Job Openings Digital Account Manager - Digital Agency
About the job Digital Account Manager - Digital Agency
Our client is a leading & fast-growing Digital agency looking to expand their team further in Dubai. Excellent set of regional & global clients from all industries including top-notch global FMCG, Retail & Automotive brands.
- As a Digital Account Manager, you will have full ownership over client success, showcasing the value to clients and ensuring clients are happy with our solutions in the digital media space
- Youll manage relationships and own multiple projects across various clients, and have exposure to strategy and business development
- Manage the post-sale process and serve as the main point of contact for new and existing clients
- Act as client liaison and advocate within the organization, bringing forward new product ideas or areas for improvement or improvements to light as they affect our customers
- Ensure client expectations are met or exceeded across all digital media campaigns
- Proactively solve client business problems and build client relationships
- Collaborate with the Campaign Management team to ensure the performance and delivery of campaigns
- Work with the Sales team to ensure campaign KPI alignment
- Present insights, analytics, and wrap-up reports to clients
- Work with clients to procure case study approvals or partner testimonials
- 3 to 5 years of solid work experience in an account management or client services role
- Ability to understand complex technologies and convey them in an easy-to-understand manner
- Experience working with digital advertising agencies or brands
- Confident in creating and conducting client presentations
- Familiar with the nuances of the advertising industry in the UAE.
- Excellent written and verbal communication - Arabic will be an advantage.
- Impeccable organizational skills and extremely detail-oriented