HR Officer

About Ripples Commerce

Ripples Commerce is a leading creative commerce agency specializing in TikTok Shop, Shopee, and Lazada. We partner with brands to drive end-to-end e-commerce growth—from content and live commerce to performance and conversion—helping them win in today's fast-moving digital landscape.

Role Overview

We are looking for a hands-on HR Officer (Recruitment Focus) who will play a critical role in scaling our team. This role is not just about hiring—it's about building talent pipelines, partnering with business leaders, and shaping the future workforce of a fast-growing e-commerce company.

Key Responsibilities

• Source and attract candidates through multiple channels (LinkedIn, JobThai, JobsDB, referrals, and creative sourcing strategies)
• Build and maintain a strong pipeline of candidates across key roles (e.g., E-commerce, Live, Creator, Operations)
• Conduct initial screenings and interviews to assess qualifications, mindset, and culture fit
• Provide structured feedback and recommendations to hiring managers
• Work closely with hiring managers to understand manpower needs and hiring priorities
• Provide consultation on job requirements, candidate profiles, and market insights
• Ensure smooth and efficient recruitment processes aligned with business timelines
• Identify bottlenecks in hiring and propose solutions to improve speed and quality
• Apply creative sourcing and employer branding strategies to attract top talent
• Track and improve key recruitment metrics (e.g., time-to-hire, offer acceptance rate)
• Support onboarding processes, ensuring a smooth and professional new joiner experience
• Coordinate documentation, orientation, and first-day readiness
• Contribute to internal mobility and talent development initiatives
• Support HR projects related to performance management, engagement, and retention

Qualifications

• 2–5 years of experience in HR, with a strong focus on recruitment
• Hands-on experience using job boards (LinkedIn, JobThai, JobsDB, etc.)
• Strong communication skills in Thai and English
• Proficiency in Google Workspace and Microsoft Office
• Strong coordination skills with a problem-solving mindset
• Ability to work in a fast-paced, dynamic environment