Account Manager (IMC)

Position Overview: We are seeking a passionate, proactive, and detail-oriented Account Executive / Senior Account Executive with direct experience in advertising, marketing, or digital agency environments. This role will involve working closely with cross-functional teams to deliver outstanding results and drive client satisfaction. The ideal candidate is a natural communicator, a strategic thinker, and a team player with a strong desire to learn and grow in the industry.

Key Responsibilities:

• Collaborative Project Development:
  • Work in close partnership with the team lead to connect with the creative content team, media team, production team, e-commerce team, and live streaming team to seamlessly develop and execute projects based on client briefs.
• Client Communication & Relationship Management:
  • Respond to client requests daily by providing clear, concise communication, presenting ideas, and ensuring alignment between the client and agency to achieve exceptional results.
• Brief Creation & Internal Coordination:
  • Create, manage, and debrief internal teams with clear, actionable briefs, ensuring every detail is captured and aligned with client expectations.
• Project Timeline Management:
  • Develop and manage tentative working timelines, ensuring all project milestones are achieved on schedule. Keep teams on track and ensure timely delivery of high-quality work.
• Strategic Support & Competitor Analysis:
  • Conduct competitor analysis to support strategic planning and provide valuable insights for team development. Ensure that the strategic approach is always informed and competitive.
• Client Feedback & Follow-up:
  • Act as a liaison between the client and internal teams by collecting feedback, managing expectations, and ensuring that client needs are addressed promptly and thoroughly.
• Presentation Development:
  • Create and consolidate presentation decks, ensuring that each section of the project is clearly communicated, well-structured, and aligned with client expectations.
• Meeting Leadership & Coordination:
  • Organize, schedule, and lead internal and external meetings. Take charge of client-facing sessions, presenting ideas and solutions with clarity and professionalism.
• Budget Management:
  • Oversee and manage budgets effectively, ensuring that projects stay within the allocated financial framework while delivering excellent results.

Qualifications:

• Bachelor's Degree or higher in a relevant field.
• 2-3 years of experience in marketing, advertising, or a digital agency environment.
• Fluent in English, both written and spoken, with strong communication skills.
• Experience in online platforms, particularly TikTok, is highly preferred.
• Proficiency in MS Word, Excel, Outlook, PowerPoint, and Canva.
• A strong foundation in advertising and marketing principles.
• A keen passion for learning, a positive attitude, and an enthusiastic, hardworking, and challenge-driven mindset.