About the job Virtual Assistant
* This position is remote and open to candidates residing in any Latin American country.
Please submit your resume in English and read the full description before applying!
About Us:
Rivka is an IT Consultancy and Software Development company specializing in building World-Class applications for customers around the globe. We are a growing company, and we love challenges, making our clients smile, and creating projects that positively impact our community.
What will make you the best fit:
- Proven experience in a customer service or sales role, specifically within the mortgage or real estate industry.
- Strong knowledge of US mortgage concepts, procedures, and the real estate market.
- Exceptional communication skills with the ability to persuade and influence others effectively.
- Advanced proficiency in English, both written and verbal.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in using productivity tools such as Microsoft Office or Google Suite.
- Availability to work remotely with a reliable internet connection.
Familiarity with CRM software and other relevant tools.
Additional language proficiency is a plus.
Excellent problem-solving skills and attention to detail.
Ability to work collaboratively in a fast-paced, agile environment.
Strong communication skills and a growth mindset orientation
What you will do:
Provide introduction calls with new customers, and communicate through various channels, including video calls, email, and chat.
- Engage with clients to understand their needs, address inquiries, and provide relevant information.
- Assist in sales efforts by persuasively communicating the value proposition of our services and offerings.
- Coordinate with mortgage and real estate professionals to facilitate transactions and resolve issues.
Conduct research and gather data to support decision-making and business development initiatives.
What we offer:
Work from home (100% Remote)
Salary paid in USD
- Good working environment, plus the opportunity to be part of a dynamic team, learn new skills, solve challenging problems, and achieve all your professional goals