Senior HR Executive

About RLC

RLC is an HR Solutions company specializing in Employer of Record (EOR), HR Outsourcing, HR Consult and Payroll. We are a trusted partner for businesses both locally and internationally, managing their people operations and HR processes end-to-end.

At RLC, we don't just build a team that gets things done — we build a team that thinks critically, solves problems effectively, and grows alongside the organization.

Is This Role For You?

If you think HR is about filling out forms and waiting for payday — this probably isn't the right fit.

But if you're someone who sees problems as interesting puzzles, constantly asks "why are we doing it this way?", and always looks for a better approach 

We're looking for a problem-solver with full ownership, strong communication skills across international clients and internal teams, and someone who isn't afraid of challenges that aren't in any textbook.

Core Responsibilities

EOR & Payroll Operations

• Collect and process monthly payroll for client employees

• Accurately calculate employee benefits, deductions, and bonuses in accordance with company policy and labor law

• Ensure all processes comply with relevant legal requirements and regulations

• Prepare and present payroll reports to clients on a regular cycle and upon request

Client Communication & Relationship

• Serve as the primary Single Point of Contact for clients on matters related to Payroll, Tax, Benefits, and HR Compliance

• Communicate clearly, promptly, and professionally — whether via email, meetings, or formal presentations

• Manage client expectations and resolve issues on the spot with a calm, solutions-first mindset

• Our clients span multiple time zones — flexibility to communicate outside standard working hours is part of this role

• Build and maintain long-term client relationships built on trust and reliability

Problem Solving & Process Improvement

• Identify inefficiencies in HR and Payroll workflows — then fix them

• Design or redesign SOPs and workflows to make operations leaner and more accurate

• Don't wait for problems to surface — anticipate them, resolve them, then report

AI Tools & Tech-Enabled HR

• Apply AI tools in real work — drafting communications, summarizing data, building templates, and automating repetitive tasks

• Evaluate and recommend new tools and technologies that help the team work smarter

HRD & Value-Added Scope

• Support the design and delivery of Training Programs for internal teams or clients

• Conduct Benefits Benchmarking to recommend competitive packages aligned with market standards

• Design and track KPIs / OKRs for outsourced employees or internal team members

You're Who We're Looking For If...

Must-Have

• At least 3 years of experience in HR or Payroll — particularly in an EOR or Staff Outsourcing context

• Strong communicator in both Thai and English — confident in speaking, writing, and presenting

• You see problems as challenges to solve, not burdens to avoid — and learn fast in new situations

• Full ownership mentality — you don't wait to be chased, you get the job done

• Flexible when clients in different time zones need you outside regular hours

• Genuinely enjoy using AI tools and technology to work more efficiently

• Proficient in MS Excel and Payroll Software

• Solid understanding of labor law and HR Compliance

• Bachelor's degree or above in any field

Bonus Points If You've...

• Led Process Improvement initiatives or designed SOPs in HR/Payroll workflows

• Worked in HRD: Training Design, Benefits Benchmarking, or KPI/OKR Design