Bakery & Coffee Shop Manager

Job Title: Bakery Store Manager

Luxury Bakery & Coffee Shop Concept (Central London)
Central London | Full-Time, Permanent | Negotiable depending on experience

Are you a hands-on hospitality leader with a passion for great coffee, premium service, and inspiring teams? Join one of London's most design-led and dynamic bakery coffee shops, known for its artisanal pastry, elegant presentation, and immersive guest experience. Were seeking an experienced Store Manager to take full ownership of the shop's daily performance and lead a high-performing team to excellence.

Key Responsibilities

• Oversee daily store operations to ensure a smooth and efficient workflow
• Lead, coach, and motivate the front-of-house and barista team to consistently deliver excellent customer service
• Maintain store cleanliness, visual standards, and overall presentation in line with brand guidelines
• Monitor product quality and ensure full compliance with food safety and hygiene standards
• Conduct regular stock checks and manage ordering processes efficiently
• Coordinate and oversee equipment maintenance and shop readiness
• Recruit, onboard, and train new team members, ensuring alignment with brand culture
• Develop and manage rotas based on operational needs and labour control
• Collaborate with the production team to ensure alignment of stock and display requirements
• Monitor P&L performance, manage budgets, and work towards achieving sales targets
• Act as a brand ambassador, setting high standards for professionalism, energy, and team spirit

Requirements

• Proven experience managing a high-volume café, bakery, or coffee shop
• Strong barista skills and understanding of specialty coffee culture
• Experience leading medium to large teams in a hospitality setting
• Skilled in training, performance management, and team development
• Sound knowledge of stock control, budget management, and operational P&L
• Excellent multitasking, planning, and problem-solving skills
• Hands-on approach and confidence in leading from the front
• High standards of hygiene, presentation, and guest service
• Strong communication and interpersonal skills
• Entrepreneurial mindset with strong commercial awareness
• Positive, energetic, and resilient in fast-paced environments
• Good spoken and written English
• Availability to work weekends, bank holidays, and varied shift patterns

What's On Offer

• Competitive salary: depending on experience and qualifications
• Performance-based reviews and career development
• Weekly rota with clear scheduling
• Staff discount: 50% off all shop products
• Opportunity to grow with a fast-expanding brand known for innovation, quality, and creativity
• A dynamic and supportive team environment with hands-on leadership

Eligibility: Applicants must have the legal right to work in the UK.

If you're passionate about building teams, elevating guest experience, and making a mark in London's artisan food and coffee scene apply now and lead something truly exceptional.