About the job HubSpot Specialist
Roar Apex matches fast-growing companies with top-tier marketing and engineering professionals from the APAC region.
It is a subsidiary of Roar Global, a global media company that operates across media resales, content production, and building expert marketing teams.
Roar Global has offices in Sri Lanka, Australia, Bangladesh, Laos, Brunei, and Singapore and is proud to be ranked as one of the 50 Best Workplaces as well as one of the 15 Best Workplaces for Millennials in Sri Lanka by Great Place to Work®.
About the Role
We are seeking a meticulous and collaborative HubSpot Specialist to manage and optimize our HubSpot data. This role is crucial for ensuring data accuracy, supporting external affairs operations, and enhancing reporting capabilities. You will be instrumental in maintaining data integrity, executing targeted outreach, and improving the usability of HubSpot for our teams.
Key Responsibilities
- HubSpot Data Management & Quality Assurance:
Perform ongoing, systematic deduplication and cleanup of contact, company, deal, and capital campaign records.
Identify and merge duplicate entries to ensure accuracy, consistency, and completeness of data.
Monitor and resolve data discrepancies, ensuring critical fields are correctly populated and easily accessible.
Work with External Affairs and IT to standardize and implement naming conventions for lists, campaigns, and other HubSpot components.
Enforce adherence to established naming conventions and data entry protocols.
- Daily External Affairs Support & Operational Execution:
Build and populate HubSpot lists for targeted outreach and reporting, transcribing data from meeting notes and strategic directives.
Execute batch updates across multiple HubSpot records to improve operational efficiency and data quality.
Assign tasks and follow-up actions in HubSpot based on team discussions and workflows.
Participate in EA team and CapOps meetings, capturing all HubSpot-related notes and action items accurately.
Provide advanced HubSpot user support for daily operational needs.
- Reporting & Usability Enhancement:
Collaborate with the internal team to identify hard-to-find data points and improve their visibility in HubSpot views and reports.
Support the creation and maintenance of user-friendly dashboards and views for review meetings and status updates (e.g., all grants excluding care grants).
Requirements
HubSpot Proficiency: Proven expertise in HubSpot CRM, including contact, company, and deal management; list segmentation; campaign execution; and reporting.
Data Mapping & Management: Strong knowledge of data mapping and integrity, with hands-on experience in deduplication, data cleanup, and resolving discrepancies.
Project Management: Skilled in planning, executing, and delivering projects efficiently to meet defined objectives and timelines.
Attention to Detail: Meticulous in data entry, record keeping, and adherence to protocols, with strong skills in document review and proofreading.
Cross-Functional Collaboration: Ability to work effectively with internal subject matter experts in External Affairs and coordinate seamlessly with technical IT teams.
Process Compliance: Ensures all HubSpot usage adheres to established company guidelines, parameters, and data governance policies.
Perks
Work from anywhere: This position is fully remote.
Competitive USD remuneration package.
Continuous learning opportunities.
International exposure and collaboration with diverse teams.
An open-minded team that values diversity and inclusivity.
Health care benefits.
Yearly learning allowance.
Timezone
This role operates in Pacific Standard Time (PST). Candidates should be prepared to accommodate their schedules accordingly.
Application Process
At Roar Apex, we're selective about our team, aiming for the top 1% of talent in the industry. Our recruitment process is thorough, focusing on excellence and innovation. Only short-listed candidates will be contacted for further consideration. We appreciate the time and effort all applicants put in.
We Are an Equal Opportunity Employer
Roar Global is committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and our hiring decisions are based on merit, qualifications, and business needs. We value diversity and believe it contributes to a more enriching work environment.
If you find this opportunity appealing, please submit your résumé, a portfolio showcasing your relevant work, and information on two professional references. We welcome candidates from all backgrounds and experiences.