Here is the professional English translation for the Store Manager position in Ivory Coast:

Store Manager

We are seeking a Store Manager for our client in Ivory Coast, focused on managing daily store operations, team leadership, customer service standards, and sales performance.

Key Responsibilities:

• Manage daily store operations: overseeing staff, service, processes, order, and standards.
• Lead the team: shift planning, task delegation, training, and workplace discipline.
• Monitor performance and KPIs: tracking sales, expenses, stock, and shrinkage, with regular reporting.
• Ensure correct implementation of procedures: including cash handling, inventory, goods receiving/dispatch, and merchandising.
• Resolve customer complaints with a calm and professional approach.
• Collaborate with HQ/management on replenishment, promotions, and operational improvements.

Requirements:

• French: Mandatory (professional working proficiency).
• Experience: Managerial experience required (preferably in retail or store operations).
• Skills: Strong leadership, organizational, and reporting skills.
• Relocation: Full readiness to relocate and adapt to a new working environment.
• Communication: Excellent communication skills with a solution-oriented mindset.

Offer:

• Salary: €2,500
• Accommodation/Housing: Provided
• Food allowance
• Travel: 3+1 optional flight tickets per year