Role Purpose

The role is responsible to ensure safety and well-being of Rovers and Rovesters whilst enjoying the swimming pool facilities. To deliver a hospitality experience in creating memorable moments while adhering to Rove Hotels policies and brands standards.

Key Accountabilities & Activities

General responsibilities

• Monitor swimming pool activity to ensure safety.
• Enforce hotel pool rules and regulations.
• Assist Rovers with safe use of pool facilities and equipment.
• Promote a safe and enjoyable swimming environment.
• Maintain the pool and surrounding areas, including performing regular safety checks and cleaning duties.
• Respond quickly and efficiently in the event of an emergency, including rescuing distressed swimmers, providing first aid or other life-saving techniques, and communicating necessary information to appropriate department.
• Attend and participate in all necessary trainings or certifications to maintain or increase lifeguarding skills.
• Regular inspection and maintaining pool equipment and facilities to ensure that they are functioning correctly.
• Provide exceptional customer service and addressing any concerns or complaints related to the pool area.
• Communicate clearly and effectively with guests and other hotel staff.
• Be well informed of all emergency procedures.
• Ensure that all security & safety measures are met when executing the daily duties.
• Treat all Rovesters with respect and integrity.
• Always keep a good image following ROVE Hotel standard.
• Accomplish a set of additional duties such as attending meetings and trainings, and other specific duties related to the job function.

Background, Skills & Qualifications

Minimum Qualifications

• High School graduate or equivalent; College degree is preferred.
• Lifeguard certification / licenses. First Aid/CPR certificate is an advantage.
• Strong swimming skills are essential

Typical Experience

• 1-2 years of experience in a similar environment (4-5* hotel)

Job-Specific Knowledge & Skills

• Physically Fit and able to work in an outside environment are essentials.
• Good Command of English spoken / written.
• Good Interpersonal abilities are an advantage.