About the job Ecommerce Operations Specialist
Ecommerce Operations Specialist
Location: Santiago, Chile (remote)
Role Summary
We are seeking a bilingual (English–Spanish) Ecommerce Operations Specialist (remote) with strong data discipline to run and stabilize operations across multiple marketplaces. This role is execution-first: fixing broken data, resolving sync issues, and keeping catalogs, inventory, and pricing accurate at scale. Able to work independently within established systems and escalate complex issues appropriately. The ideal candidate is ops-driven, detail-obsessed, comfortable working at scale, and focused on clean systems over quick patches.
Key Responsibilities
Operate daily across Amazon, Walmart, TikTok Shop, Temu, eBay, Shopify, and related channels
Pull, audit, and reconcile large marketplace and OMS reports
Execute bulk uploads (inventory, listings, pricing, attributes)
Diagnose and resolve data and sync failures across marketplaces and tools
Maintain clean, accurate SKUs, quantities, costs, and compliance fields
Move fast without breaking downstream systems
Required Skills
Advanced Excel/Sheets (XLOOKUP, INDEX/MATCH, IFs, pivots, data cleanup)
Strong handling of structured data (CSV, flat files, JSON)
Deep understanding of how marketplace data flows—and where it breaks
Ability to work independently, find root cause, and implement fixes
Advanced English at the C2 or higher level
Role Details:
- Applicants: Direct applicants only (no agencies or Corp-to-Corp)
- Screening: Failure to complete supplemental questions may result in automatic rejection
- Compensation: Salary is paid in USD
- Safebox LLC is an equal opportunity employer committed to diversity and inclusion